Patient Access - Online Appointments

We now offer our patients the use of a secure website on the Internet to:

  • View and request repeat medication
  • View, book, and cancel appointments
  • View information from your care record.

Please come in the surgery to register for this services. You need to bring in photo ID and a proof of your current address. 

Patient Access

Making Appointments

Please telephone during opening times. If you require an URGENT appointment the receptionist will arrange this for you as early as possible but it may not always be with the doctor of your choice or on the same day.

Appointment Cancellation

If you cannot attend an appointment or wish to cancel because the problem you had has been resolved please let us know as soon as possible. There are a limited numbers of appointments and if you cannot attend, your appointment will be useful to another patient who also has a need to see the doctor or nurse.

If you do not cancel your appointment and do not turn up there are various effects this has on the surgery:-

  • An increase in the waiting time for appointments
  • Frustration for both staff and patients
  • A waste of resources

So, if you no longer require your appointment please contact the surgery as early as possible to cancel it and therefore help other patients who may be of need of your appointment

Need to speak to a doctor on the phone

Doctors have a specific time to take calls and the receptionists will advise you on this.

Appointment Reminders

To help you to remember your appointment booked at the surgery we can send you an automatic text message reminder about your appointment.  This will only work if we have your correct mobile number on our system. Please check with the surgery that we have your correct mobile number if you do not receive an automatic reminder. This service will not work if you have booked your appointment on the day.

Your Neighbourhood Professionals. Just a Click Away! Thara Massage
© Neighbourhood Direct Ltd 2018
Vale Drive Medical Practice - Vale Drive Primary Care Centre, Vale Drive, Barnet, EN5 2ED
  • Telephone 020 8447 3566
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Thara Massage
Back to top